- #Backup exec licensing license key
- #Backup exec licensing upgrade
- #Backup exec licensing full
- #Backup exec licensing software
- #Backup exec licensing windows
"We'll have all those batches sent out to clients by mid-February. "We're dealing with hundreds of thousands of users here that need to get licensing keys and register," Thompson said.
#Backup exec licensing software
To address the issue, Symantec has been meting out the number of new license notifications for Veritas software customers - about 20,000 at a time. Previous customers with Backup Exec didn't have to register and tell us where the product was being used and identify technical contacts," he said. "Both companies did licensing just slightly different. He said the licensing system is necessary in order to ensure that pirated copies of Backup Exec and some other Symantec software products he would not identify are not being used by customers. The new online licensing system is slowly combining Symantec's existing process for registering customers and assigning them identity keys with recently acquired Veritas customers. Thompson told Computerworld that the licensing slowdown is being caused by a new ERP system and online licensing system, the rollout of which was just completed few weeks ago. Yesterday, I was on hold for an hour," he said.
"I've just seen online that people have been having a difficult time getting support.
#Backup exec licensing upgrade
Ladewig said he's waiting to upgrade his Veritas Backup Exec software from version 10.1 to version 11d, which was launched earlier this month (see " Symantec unveils next-gen backup, imaging, antivirus software"). Olin School of Business at Washington University. It seems to be a huge fiasco," said Scott Ladewig, manager of networking and operations for the John M. "According to customer support, they have thousands and thousands of invitations being held because the merger of Veritas licensing with their own has been such a disaster. Another said he has waited up to three hours on the phone for technical support help. At least one user said he has waited three weeks for an upgrade to Veritas Backup Exec 11d. began last year and that their software licensing program for Veritas Backup Exec software is in a logjam. Some users are complaining that Symantec technical support has deteriorated since its merger with Veritas Corp. "It's a growing problem that we're trying to head off at the pass."Īlthough the company is pointing to piracy as a major issue, customers are less concerned with the cause of licensing backups and slow support - and more upset about the results.
counterfeit versions of Backup Exec," Paden said. as far as transitioning customers through the new licensing process is minimal what our support people would endure if they were having to deal with customers using. I've included a screenshot of our License Information.Cris Paden, Symantec's manager of corporate public relations, said more information would be released in the next few weeks and called the piracy ring "humongous," saying it represents sales of software that amounts to "eight figures." Is this irrelevant or am I missing something? Either way it would be good to receive some advice as everything was running fine prior to the crash using only those two types of licenses.
#Backup exec licensing windows
It seems strange to me that we would use an Agent for MS Exchange license to backup an additional Windows Server (this was set up by my predecessor so I’m not sure of the logic). NZ\System ?State was skipped because of previous errors with the job.Īs I understand it a license is required to backup additional Windows servers/agents. NZ\Shadow ?Copy?Comp onents was skipped because of previous errors with the job.Ī selection on device \\.
#Backup exec licensing license key
NZ\EPOSERV ER), you must purchase and install a license key for the appropriate Backup Exec agent.Ī selection on device \\. V-79-57344-65084 - Before you can back up this resource (. The next day I encountered the following errors:īackupV-79-57344-65084 - Before you can back up this resource (TCLAK01\BKUPEXEC), you must purchase and install a license key for the appropriate Backup Exec agent.Ī selection on device Shadow?Copy?Components was skipped because of previous errors with the job.Ī selection on device System?State was skipped because of previous errors with the job.
#Backup exec licensing full
I attempted to run a full backup that evening of both the server running Backup Exec and another W2K3 server (cadserver3) on the same network (this was the normal backup procedure prior to the Backup Exec server crashing). I re-installed the backup program then applied our two license keys (Backup Exec 2010 and Agent for MS Exchange). It was host to a variety of utilities, which I had to re-install, including Backup Exec 2010. Early last week one of our servers (TCLAK01) running W2K3 crashed.
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